During this whole process, I would look online to see if there was any information about the whole hiring process and while there was some, it wasnt detailed enough for me. So in an effort to help the next person who is inquiring about the process, I am explaining it in this post.
There were a total of three (maybe four) interviews. Confused? Let me explain:
The initial contact I had was over the phone. This is pretty much a phone screening that will either qualify you for the next step or not. The questions were basic, kind of vague. He wanted to know a little bit about my work history, nothing in detail at this point. After I answered his questions he set me up with the first face to face interview.
The first interview (or second) took place at a local bagel shop because our store has yet to open. I interviewed with a store manager and a recruiter. These questions were a bit more detailed. He (manager) went over my resume, he wanted to know why I wanted to work at H&M. I was asked to give examples of a time when I had to make a difficult decision. I had to give an example of when I gave great customer service. It was also at this interview where availability was talked about, wages were talked about. I read online that H&M likes open availability, which maybe be true, however I am not available all day Sunday and they were fine with that. I also had to feel out a background check form. I will assume (and I could be wrong) that this is a sign of the next step. I was then set up for yet another interview.
The second (or third) interview was with just a store manager (different from above). This interview was pretty much the same questions. She went a little more into detail about H&M. She informed me of the dress code, which is very relaxed, she interviewed me in jeans. She expressed how strongly H&M feels about personal style. After answering like I said, pretty much the same questions, going over availability and wage, she informed me that there would either be a email telling me that they've decided to go another way or I would get a call for the third interview/job offer. That would take like 2 weeks.
So after waiting two weeks, hoping and praying I don't get an email, I got the call on Monday that they wanted me to come in for the third interview/job offer.
The third (or fourth) interview wasnt really or at all a interview. We went over paper work and there was a lot. I signed my job offer paper. I got my Growth Guide which has everything you need to know about H&M in it. We went over training and since our store here will not be open until my birthday, my store training will be down in St. Louis.
Granted every store's process may vary, everybody's experience will be different. Thats why I didnt go over questions in depth. I can not tell you how excited I am to be a part of H&M. I might do a "day in the life of.." type series. I dont know just yet. I will however try to post sales, new items and such.
Again, this is just my experience and my views.
*THIS POST IS THE PERSONAL OPINION OF B.MARIE AND DO NOT REPRESENT THE VIEWPOINTS OF H&M*
Official Start Date: 10/16/2012
New Store Opening: 11/15/2012
Next: H&M: Training